ACKNX
Help Center & Documentation

🚀 Getting Started with AcknX

Welcome to AcknX Smart Monitoring & Automation System. Follow the steps below to create your account, connect your devices, and start monitoring Royalty Passes, DC Passes, and Marketplace activities.


Step 1: Create Your AcknX Account

  1. Visit the AcknX website.
  2. Click Create Account.
  3. Enter:
    • Username
    • Mobile Number
    • Password
  4. Click Register.

Your account will now be created and ready for verification.


Step 2: Verify Your Mobile Number

To protect your account and enable notifications, mobile verification is required.

  1. After registration, a QR Code will appear on the screen.
  2. Open your mobile camera or Telegram app.
  3. Scan the QR Code.
  4. A Telegram chat will open automatically.
  5. Send the OTP shown on the screen.
  6. Wait for verification confirmation.

Once verification is completed, your account becomes active.


Step 3: Generate Your Secure Token

Each AcknX Agent installation requires a unique security token.

  1. Login to your AcknX account.
  2. Navigate to Generate Token.
  3. Click Generate New Token.
  4. Copy the generated token carefully.
  5. Store it securely.

This token connects your PC Agent to your AcknX account.


Step 4: Download and Install AcknX Agent

The AcknX Agent performs background monitoring and automation.

  1. Download AcknXAgent from the website.
  2. Run the installer.
  3. If Windows displays a security warning, choose:
    • More Info
    • Run Anyway
  4. Complete installation.

Note: Because the software is currently in the trial phase, Windows Defender/SmartScreen may display security prompts.


Step 5: Connect the Agent

  1. Open AcknXAgent.
  2. Enter your Username.
  3. Paste your Secure Token.
  4. Click Login.

The Agent will connect to your AcknX account and begin monitoring operations.


Step 6: Configure Account Settings

Login to the AcknX Dashboard.

Open: Settings → Account Configuration

Add:

Save the settings.

These credentials allow AcknX to perform monitoring and automation tasks on your behalf.


Step 7: Install the Android App

  1. Download the Android App from the Login Page.
  2. Install the APK file.
  3. If prompted:
    • Enable Install from Unknown Sources.
  4. Open the App.
  5. Login using your AcknX credentials.

The Android App is now connected to your account.


Step 8: Start Monitoring

Once setup is complete, AcknX automatically begins monitoring:

No additional action is required.


Understanding Notifications

🔔 Pending Pass Alert

Indicates a pass requires attention or processing.

Recommended Action: Review the pass and ensure it is handled correctly.

🚛 On Trip Alert

Indicates a vehicle or pass is currently active and in transit.

Recommended Action: Monitor trip progress and status updates.

✅ Pass Acknowledged

Indicates the pass has been successfully acknowledged.

Recommended Action: No action required.

⚡ Auto Acknowledgement

Indicates AcknX has automatically completed the acknowledgement process.

Recommended Action: Verify periodically during the trial phase.

🛒 Material Sale Alert

Indicates new sales activity within the marketplace.

Recommended Action: Review available materials and listings.

📦 Material Purchase Alert

Indicates purchase-related activity or inquiries.

Recommended Action: Review requests and contact interested parties.


Daily Usage

Most users only need to:

  1. Keep AcknXAgent running on their PC.
  2. Keep internet connectivity active.
  3. Check Telegram notifications.
  4. Use the Android App for live monitoring.
  5. Periodically verify pass status.

AcknX handles monitoring automatically in the background.


Best Practices


Troubleshooting

Agent Not Connecting

No Notifications Received

Login Failed

Marketplace Not Showing Data


Trial Phase Notice: AcknX is currently under active development and testing. While automation is designed to improve efficiency, users should continue manual verification of critical operations until the platform reaches full production release. Thank you for choosing AcknX.